Role and objectives
- Control and minimize the overdue debt ratio in accordance with Company-assigned targets; ensure that operational activities, negotiations, legal proceedings, and asset resolution strictly comply with the law and Company regulations.
- Train and develop the team to ensure professionalism and discipline, while enhancing skills in negotiation and the handling of difficult, complex situations and cases.
Mission
| NO. | Key task | Proportion |
| 1 | Organize operations and manage the activities of the Debt Resolution Department. – Participate in developing plans, operational workflows, debt recovery regulations, and related professional documentation. – Build the debt resolution team and coordinate recruitment, training, and staff development. | 10% |
| 2 | Responsible for debt resolution performance as assigned by the Board of Management for specific periods: – Manage workflows and departmental operations as assigned, reporting directly to the Department Head; – Collaborate with the Department Head to advise the Board of Management on strategies for debt management, debt resolution, and asset management in order to achieve established targets; – Regularly review debt resolution and asset management outcomes and activities to facilitate timely policy adjustments; | 30% |
| 3 | Develop and implement debt resolution plans for individual customers and customer groups. – Oversee legal compliance and resolve issues arising throughout the asset handling process. – Liaise and work with government agencies to expedite the processing of legal filings—including formal complaints, lawsuits, and judgment enforcement—and directly participate in mediation sessions, working meetings, and court hearings as required by the Court or dictated by work progress. – Strengthen and cultivate relationships with competent authorities to facilitate the company’s operations. | 50% |
| 4 | Provide risk management advice and recommendations to the Board of Directors and management regarding asset handling operations. – Oversee the appraisal, inspection, and valuation of assets to mitigate risk for the company. | 5% |
| 5 | Prepare and submit periodic and ad-hoc reports on debt resolution activities as required by management. | 5% |
Competency requirements
1. Education:
University degree or higher in a relevant field; a major in Law is preferred.
2. Knowledge/Experience:
– At least 7 years of practical experience in a relevant field; at least 3 years of experience in an equivalent management position at a bank, Asset Management Company (AMC), or debt collection agency.
– Solid understanding of the Finance-Banking sector, Law, and debt resolution.
– Candidates holding a practicing lawyer certificate are preferred.
3. Skills and Competencies:
– Proactive, creative, and constantly seeking work improvements.
– Patient, decisive, astute, and capable of handling high work pressure.
– Proficient in office software applications and relevant specialized software.
– Knowledgeable about social affairs, the economic landscape, market trends, and customer profiles.
– Ability to work under pressure.
4. Other Requirements:
– Professional work demeanor; strong sense of responsibility.
– Positive attitude; meticulous, responsible, and committed to professional ethics.
Compensation and Benefits
- Competitive salary.
- Bonuses for holidays and the Lunar New Year (Tet), plus year-end bonuses.
- Health and medical insurance.
- Participation in group activities: team building, sports, company trips, etc.
- Participation in skills and professional training programs.
- Creative, modern work environment; management based on progress and performance.
Contact Information
Branch: No. 2-2A Su Thien Chieu, Xuan Hoa Ward, Ho Chi Minh City
Hotline: 0987 999 718 (Ms. Thu)
Email: Tuyendung@emir.vn
Website: https://emir.vn/